Apple Store Connection Issue: Sep 15 Incident Report
Users Face Challenges in Pre-Ordering iPhone 15 and More
Trouble in the Apple Store
On September 15th, reports started pouring in from users who encountered difficulties when attempting to pre-order the highly anticipated iPhone 15 and other products. These users were met with the frustrating “Apple Store Cannot Connect” error, resulting in significant delays.
Disruptions Across Platforms
Both the Apple Store app and website were affected, leaving users stuck on payment pages or unable to place orders altogether. This widespread issue appeared to vary depending on users’ locations and circumstances, which remain unclear.
Apple swiftly acknowledged the problem, attributing it to server issues. They assured customers that they were actively working to resolve the situation. Fortunately, some users reported that they were eventually able to proceed with their orders.
However, due to the initial disruptions, there were discrepancies in shipping windows. Some fortunate users secured a first-week delivery date of September 22nd, while others had to settle for later shipping dates for their new purchases.
A Light at the End of the Tunnel
As of now, it seems that the situation has been rectified across the board. Ordering should be back to a smooth process without the previously encountered hassles.
Understanding the Issue
The “Apple Store Cannot Connect” problem was possibly exacerbated by heavy traffic, primarily affecting mobile users. However, those accessing the website seemed to have a smoother experience, with the ability to complete their purchases after approximately 30 minutes of the initial error.
If you were among the users affected, fret not; the roadblocks have been cleared, and you can now proceed to order your desired products hassle-free.